Experience hassle-free support. We have simplified the process to get your Rivo product fixed quickly.
You will find the barcode on the front, back, or side of your product package box.
Format: ORD-XXXX
Please take 2–3 clear photos or a short video showing the specific defect, along with a clear photo of the invoice, for faster approval. Send them to us on WhatsApp at +880 1860-950951.
Complete our secure online form. Our team typically reviews claims within 24 hours.
Quick Tip
Keep your phone nearby. We may call to verify your purchase history. Having trouble? Please watch YouTube tutorial for step-by-step guidance.
▶ Watch Tutorial on YouTubeYou will be securely redirected to our claims portal.
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